A healthy dose of serendipity led Melanie from the Peace Corps third world to the A/E/C integrated world, where she discovered a love for working with the people behind the concrete. Nearly 20 years later, she is contributing and receiving ideas and inspiration for marketing, communicating, and developing business as the Director of Marketing + Communications at GLY! A self-described thinker, linker, and obstacle shrinker, Melanie likes to approach her work with these three questions: Who is our audience? What do they need? How can we reach them and develop trust?